Shipping & Delivery

Last Updated: Jan 28, 2026

At Moments In Time, we are committed to delivering your order accurately, securely, and as quickly as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase from momentsintimeusa.com.

Warehouse & Order Fulfillment

All orders are shipped directly from our warehouse and distribution center. Centralized fulfillment allows us to maintain strict inventory control, ensure order accuracy, and provide efficient processing and delivery.

Orders are carefully inspected, packed, and prepared for shipment to ensure products arrive in excellent condition.

Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will begin processing on the next business day.

• During high-volume periods, promotions, or holidays, processing times may be slightly extended.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Cost

Standard shipping is FREE on all orders.
There are no additional shipping fees unless otherwise stated at checkout for special services or destinations.

Delivery Timeframes

Delivery times vary based on your shipping zone and destination.

Estimated delivery timeframes begin after your order has shipped, not when it is placed. While most orders arrive within the estimated timeframe, delivery dates are not guaranteed.

Delays may occur due to:

• Carrier volume

• Weather conditions

• Incorrect or incomplete address information

• Circumstances beyond our control

Shipping Carriers

We partner with reliable national carriers to ensure timely and secure delivery. Carrier selection is based on destination, package size, and service efficiency.

Shipping Address Accuracy

Please ensure that all shipping information provided at checkout is accurate and complete. Moments In Time is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete address details.

If an order is returned due to an incorrect address, reshipment may require additional processing time.

Order Tracking

Once your order ships, you will receive an email containing tracking details.
Tracking updates may take up to 24 hours to appear in the carrier’s system.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, incorrect, or appears lost in transit, please contact us as soon as possible with your order number and relevant details.

📧 help@natures-mark.com

We will work with the carrier to investigate and resolve the issue.

Shipping Restrictions

At this time, Moments In Time primarily ships within the United States.
Shipping availability to certain locations may be limited.

For special shipping requests or inquiries, please contact customer support before placing your order.

Changes to This Policy

Moments In Time reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page and become effective immediately upon posting.

Contact Us

If you have questions regarding shipping, delivery, or your order status, please contact us:

Moments In Time
A Brand of Nature’s Mark LLC

📍 5509 Stockdale Ct
Jurupa Valley, CA 92509-2101, USA

📧 help@nature's-mark.com
📞 +1 (949) 770-9550